© 2010 2be Development Consultancy Limited T. 01361 315 003 E. Info@2bedevelopmentconsultancy.com
Summit Workshops
Strategic Leadership
Introduction to Action Centred &
Organisation Leadership
Appraisal
Techniques
Communication Skills
Presentation Skills
Problem Solving
Developing a Team
Giving & Receiving Feedback
Being a Leader -
What is Coaching
Meeting
Skills
Written Communications
Customer Service -
Positive Handling
of Customer Complaints
Putting Customers First
Home > Summit > Workshops > Minute Taking
Change Management
Team Building
Planning Techniques
NLP
Leadership -
Coaching for Performance Management
Time Management
Telephone Techniques
Assertiveness
Leading
a Team
Stress Management
Transactional Analysis
Handling Challenging Behaviour
Introduction
to Negotiation
Minute Taking
Minute Taking -
· Explain why it is important to have Minutes from meetings
· List the tasks involved in Minute taking
· Explain what should be written down when Minute taking
· List the Guiding Principles of Effective Minute taking
· Identify Common Problems & Solutions associated with Minute taking
· Demonstrate Effective Listening skills
· Identify the true “Message” from a meeting
· Apply the use of Templates when Minute taking
· Understand the impact of the Freedom of Information Act & Data Protection Act when Minute
taking
· Demonstrate how to take Minutes